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Shipping & Returns

Refund, Returns and Cancellation Policies:

Return policy for AirSoft toys and gear:

Due to the nature of our business as a discount hobby store, as most items we sale are at 30-40% discount VS most venders. Our warranty will extend 30 days limited parts and service. As you will see that most of our products are hobby, extreme sports gears and supplies, nothing we sale is indestructible. As most items we sale are meant to be used and played, worn and tare will be a result. With that in mind please take care of your Airsoft and other related toys, and it will bring you endless excitement and fun. And as a discount hobby store, we are not a try before you buy store. Please know what you’re looking for before you buy. Airsoft is a hobby, not just a toy. You must have basic understanding of this sport in order to effectively use and have fun with airsoft equipments. 30 days limited service only cover support, and replacement, repair of parts that is defective and there is no return for any used items. We will not be able to accept full refund due to the nature of this hobby sport. Be safe and play hard! :)

30 day limited warranty covers:

Manufactory defect
Damage in shipping
Tech questions
Replacement parts for defective parts on arrival
Free repairs for defective items on arrival

30 days limited warranties do not cover:

I don’t like what I just purchased, mom get my money back!
Ops I just broke the toy, lets get a refund. It’s not my fault; your airsoft should be indestructible!
Even with all details that match the description, this is not the item I just purchased.
It’s too hard to put this item together! I want a refund.
Bad bbs, cheap bbs, Do not put $2 bbs in a $200 airsoft gun.
Dropping and physically damage of items.
Removal of Orange safety tip.

Top 3 ways to destroy your airsoft toy:

Using cheap BBs, reusing cheap BBs.
Not reading the instruction for your airsoft toy.
Using even cheaper BBs.

FOR ANY ITEMS THAT ARE SOLD "AS-IS", THE PRODUCT IS SOLD AS-IS AND CAN NOT BE RETURNED.
READ ALL PRODUCT DESCRIPTIONS PRIOR TO PURCHASING.
ALL PRODUCTS THAT ARE SOLD ON THIS SITE ARE BRAND NEW UNLESS OTHERWISE STATED.
With any cancellation, we will charge a 15% restocking fee, and the shipping cost will not be refunded. If there is a problem with the product, please email us or call for further directions. Items must be returned in the original packaging.
Frequently Asked Questions:

Why is there an orange tip in front of the gun?

The orange tip is to distinguish the airsoft gun from a real gun.

Is removing the orange tip from the gun OK?

No. All airsoft guns are sold with an orange tip and is illegal to remove the orange tip.

Are there any age restrictions on purchasing airsoft products?

Yes. You must be 18 years of age or older to purchase any airsoft gun.

Are there warranties associated to the guns we purchase? Yes, most of the guns are under warranty. Depending on what brand the gun, different companies have different procedures on warranting their products. For further information please check the "Refund, Returns and Cancellation Policies:" above.

Do you guys have any disclaimers?

Yes. Here it is: BY ORDERING FROM THIS SITE, YOU AGREE TO THE TERMS AND CONDITIONS STATED HEREIN. BY PURCHASING ANY AIRSOFT PRODUCTS, YOU ARE INDICATING THAT YOU HAVE READ AND UNDERSTOOD EACH PROVISION AND AGREE TO THE FOLLOWING IN ITS ENTIRETY: I, the Purchaser, declare that I am at least 18 years of age or older, that I am familiar with the laws and regulations in my jurisdiction, if any, governing the purchase and use of airsoft guns, and that I do not know of any local or State laws or regulations that prohibit me from purchasing or owning airsoft-type guns and/or accessories. Airsoft guns are required by law to have the tip (1/4 inch) of the barrel permanently colored in blaze orange. I understand that removal of the orange tip, any warning stickers or protective markings is a violation of Federal law and will void any and all product warranties. I acknowledge that the use of any look-alike or toy gun in commission of a crime may carry the same legal ramifications as if a real firearm had been so used. I have read and understood all warnings, disclaimers, and warranties related to the products offered. Airsoft products are potentially dangerous and can cause serious injury and even death. I acknowledge that I am responsible for using airsoft products safely and legally and hereby agree to indemnify and hold harmless this website, its owners, employees, agents and affiliates for any and all legal action arising from purchase, use or ownership of airsoft guns and accessories from this web site, including, but not limited to any lawsuit or claim by myself or a third party for bodily injury, death or illegal activity. By purchasing from this site, I, the Purchaser, indicate that I have read and understood the above liability waiver and that I agree to be bound by its terms. Terms and conditions are subject to change without notice.

What are the general rules with airsoft products?

Never brandish your airsoft gun in public.
Never display your airsoft weapon in a threatening manner.
Keep your airsoft weapon unloaded and locked in a safe place away from children.
Do not attempt to use your airsoft weapon in water, this will damage your airsoft gun.
Immediately declare any airsoft weapon in your immediate possession to law enforcement officers.
Taking an airsoft weapon to areas in which firearms are restricted, may be against the law.
Assume all airsoft guns are loaded (aka 'hot).
Never point your airsoft gun at any person or animal you don't intend to shoot.
Never shoot an unwilling or unsuspecting person with your airsoft gun.
Always keep your finger OFF of the trigger or firing mechanism until you are ready to fire.
Check your target backgrounds before firing your airsoft weapon.
Assume all airsoft ammunition will miss it's target and take the proper safety precautions.
Always were 'SHATTERPROOF' safety glasses when playing with or handling airsoft weapons.
Never look down the barrel of an airsoft weapon without eye protection.
Do not disassemble your airsoft weapon.
Do not modify your airsoft weapon unless it is an approved modification that has been tested.
When playing an airsoft game, it is recommended you offer a surrender option.
Check with local authorities and law enforcement officials regarding airsoft restrictions.
Do not eat the airsoft BB's.
If you are under the age of 18, you must have parental consent to play airsoft.
Never hand a loaded airsoft weapon to a child.
Check to verify that your airsoft weapon is unloaded and the chamber (barrel) is clear before handing it to any other person.